Terms & Conditions

General Terms for Hoffgaard ApS

General information

Hoffgaard ApS

Perlevej 16

DK-2650 Hvidovre

Business Reg (CVR) No: 41571667

Tel: +45 40428444

Email: support@eyel.dk

Prices

Hoffgaard ApS makes reservations for any errors in our stated prices. Furthermore, we reserve the right to change our prices without prior consent.

Payment

Hoffgaard ApS accepts payment by VISA/Dankort, VISA, VISA Electron, Mastercard. All amounts are given in euros and inclusive of VAT. We make reservations for any pricing errors.

When you sign up to the European Youth Esport League, you accept that this is a subscription which will be charged for once yearly on the date of purchase.

The product

A season card for the European Youth Esport League which grants access to all cups and leagues.

Delivery

Following approved payment, Hoffgaard ApS will grant access to a user account which enables participation in the European Youth Esport League.

Right of withdrawal

Hoffgaard ApS will refund the amount paid if the user decides that they do not want to be a member within 14 days of purchase.

To exercise your right of withdrawal please write to:

Hoffgaard ApS

support@eyel.dk

Returns

There is a full 14-day returns policy on all goods purchased via our online store.

Unfortunately, the Danish Sale of Goods Act does not provide any right of withdrawal for digital products that have been taken into use. However, if the product does not meet your expectations we ask that you please get in touch with us.

The period begins on the day:

– On which you receive the order.

Notice of your withdrawal must be communicated to us by no later than 14 days from the date of purchase. Such notice must be sent by email to support@eyel.dk. Please state clearly in your email that you wish to exercise your right of withdrawal.

Refunds

If you wish to withdraw from your purchase, we will naturally refund the amount that you have paid.

Rights

All rights pertaining to workshops, courses, events and digital products belong to Hoffgaard ApS.

Upon purchase, you will receive a licence to use the purchased product as specified under the product in question.

Your digital product is personal and you are not permitted to sell, transfer, lend, give away or otherwise distribute the product whether in a private or a commercial capacity. This applies to the content of our online products, downloaded products, live teams, workshops and courses.

Privacy policy

In order for you to enter into an agreement with us and make purchases on our website, we will require the following data about you:

Name

Address

Telephone number

Email address

We process your personal data for the purpose of delivering our product to you and in order to answer inquiries regarding your purchase. Such processing is undertaken in line with our Privacy Policy for Hoffgaard ApS. In this policy you can read more about how your personal data are processed, when they are deleted and what rights you have as a data subject.

Changes

Hoffgaard ApS may change its terms of trade without the need to seek customer approval.

Complaints – oversight and links:

If you have a complaint about a product purchased via our online store, you may submit your complaint to:

The Competition and Consumer Agency’s Centre for Complaints

Carl Jacobsens Vej 35

2500 Valby

Link: www.forbrug.dk

If you are a consumer resident in another EU country, then you may submit your complaint via the EU Commission’s online complaints platform.

The platform can be found here: http://ec.europa.eu/consumers/odr/

If you submit a complaint through this platform, please inform us by sending an email to: support@eyel.dk

 

For terms in Danish, click here